Career Vacancy : 4 star hotel Job Description
Employment Opportunity : Operations and F&B Manager Job Recruitment
Our client is a boutique 4 star hotel in Nairobi.
They seek to hire an Operations and F&B Manager to take full charge and manage the daily operations of the Hotel.
Salary: KES 100,000 – 200,000 (depending on experience)
- Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc)
- Taking charge of F&B responsibilities and ensuring smooth operations
- Support the General Manager and file regular reports on operations as may be required.
- Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors.
- Inspecting all departments for SOP implementation.
- Inspecting all departments with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
- Assessing and reviewing customer satisfaction and service recovery process.
- Support and work with all Head of Departments in all aspects of running the hotel
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
- Lead and motivate the team and ensure the best work environment
- Recruiting, training and monitoring staff
- Planning work schedules for individuals and teams
- Dealing with customer complaints and comments
- Conduct regular operations team meeting with HODs to discuss routine operational matters, sales targets and customers’ feedback.
- Meet all dept. heads to review & train the staff to upkeep the human capital.
- Identifying staff learning needs and assisting with development
- Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
- Responsible for the overall management of the operation of the hotel.
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
Qualifications and Skills
- Degree in Hospitality Management
- At least 5 years’ experience in a senior operations role and F&B in a busy and reputable hotel brand.
- Strong F&B experience
- Proven experience in leading a large team and creating a culture of merit and high performance
How to Apply:
If you possess the necessary qualifications and experience as outlined above and are up to the challenge, please send us your application clearly quoting “Hotel Operations and F&B Manager” to firstname.lastname@example.org so as to reach us on or before 15th February 2019.
Only shortlisted candidates will be contacted.
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