Job Recruitment for Customer Service Executive in Kenya February 2014   Department: Customer Service Position: Customer Service Executive Reporting: Customer Service Manager Job Purpose: Customer service executive is supposed to formulate resolution and respond in a timely and accurate manner, with the aim of providing excellent customer services and establish the expectations. A CSE will handle phone, Internet and face-to-face interactions with clients. He/ she will manage client adjustments, claims, quotations and process customer orders. Will network with all groups and departments ...